Why The Philippines?
The Philippines' Strength and Digital Capabilities
Since 2010, the Philippines has been the leading voice BPM services provider surpassing all other markets. Today, the industry has proven its ability to evolve by expanding to multi-tower and higher-value services that have attracted investors and locators globally. Offering more complex and digitally-enabled non-voice services, the Philippine IT-BPM industry has transformed to an omnichannel delivery model and continues to provide niche business process services to various industries.
The unique advantages that make the Philippines a top IT-BPM destination
Where in the Philippines?
- Metro Manila: The country's capital region, home to many BPO companies and a large pool of skilled workers.
- Clark Freeport Zone: A special economic zone in Pampanga that offers tax incentives and a growing BPO industry.
- Subic Bay Freeport Zone: A special economic zone in Zambales that offers tax incentives and a growing BPO industry.
Incentives and Benefits
Tax Incentives
A 4-8 year income tax holiday for new IT-BPM companies, depending on the location and type of business.
Non-Fiscal Incentives
Simplified business registration process for BPO companies, with a single window for all regulatory requirements.
Infrastructure and Utilities
PEZA (Philippine Economic Zone Authority) Incentives: Companies operating in PEZA-accredited SEZs are entitled to a range of incentives, including: Income tax holiday for 4-8 years Exemption from national and local taxes Simplified business registration and permitting process Priority in the allocation of government resources
Workforce Development
Incentives for research and development activities, including tax credits for R&D expenses and subsidies for R&D projects.
Strategic Location
Incentives for investment promotion, including subsidies for investment promotion activities and tax credits for investment promotion expenses.
Infographics
The Philippines offers a range of competitive advantages that make it an attractive location for IT-BPO investments. The country has a highly skilled and English-proficient workforce, with a literacy rate of 95% and an English proficiency rate of 90%. The country also has a business-friendly environment, with a simplified business registration and permitting process. Additionally, the country has cost-competitive labor rates, with labor costs 10% lower than other countries.
Investor’s Deck
The Philippines offers a highly skilled and English-proficient workforce, with a large pool of talented individuals who are proficient in multiple languages. The country also has a cost-competitive labor rate, making it an attractive location for businesses looking to reduce their operational costs. Additionally, the Philippines has a business-friendly environment, with a simplified business registration and permitting process that makes it easy for companies to set up and operate in the country.