IT-BPM Roadmap 2028

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IT-BPM Roadmap 2028
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PHILIPPINES BEST WORKPLACE IN IT-BPM

PHILIPPINES BEST WORKPLACE IN IT-BPM

We’re Best Place to Work Certified Again! 100% of IBPAP employees that they take immense pride in working at IBPAP.

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Since 2004, IBPAP has led the Philippine IT-BPM Industry’s growth through multiple initiatives.

IBPAP also assists investors in setting up operations easily and quickly in the Philippines through relevant research, introductions to key officials, and a series of briefings at each step of the investment process.

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Policy Shaping

Build long-term partnerships with the government through shaping and influencing public policies that develop a healthy business ecosystem and, promote the country’s relevance and competitiveness.

Talent Development

Enable the industry to pivot to high-value services by attracting, engaging and retaining skilled and qualified workforce that advocate for lifelong learning.

Country Branding

Position the Philippines as a premier and preferred destination for digitally-enabled services in the global IT and business process management industry.

Innovation

Be at the forefront of digital transformation leading the industry in adapting to emerging technologies and in developing cutting-edge innovations.

Benefits of becoming IBPAP Member

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Industry Reports

Access to key industry insights, research and data.

Industry Reports
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Empower Industry Workforce

Attract talent and empower industry workforce through skills development.

Empower Industry Workforce
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Network Connections

Network and collaborate with other members within and outside your industry.

Network Connections
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Support the Industry

Support the industry by helping shape laws and policies and strengthen its relevance in the global IT-BPM space.

Support the Industry
Jak Madrid

Jak Madrid

President and CEO

Expect the IT-BPM sector to reach a revenue of $40 billion in 2024, which will be a first for the industry, as well as employ 1.84 million employees by yearend.

The Philippines is one of the leading locations for delivery of IT-BPM services.

1.70Million Talent Workforce
$35.5Billion Revenue Generated
18Percent Global IT-BPM Market Share
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